Any authorized Titleist retailer should be able to order a shaft for you from Titleist, with SureFit adapter & grip installed. In order to get the correct shaft for your swing, I suggest you find a Titleist fitter and go through the fitting process to identify the correct shaft for you.

Need to go thru a Titleist account (proshop/golf shop/retail) to order a shaft. You cannot buy directly from Titleist. You might be able to go thru the manufacturer directly on line. Getting fitted for a new club is the best route ensuring that you get the right head and shaft set up.

Not sure about Canada versus the US, but direct sales from Titleist US are not lower than most pro shops. If you bought w/o a fitting, might be a good time for an expert opinion for shaft selection.

I've seen a lot of these types of posts down thru the years and just cannot understand the reason that people spend $349 0n a golf club ($599 for a driver) and just pull one off the rack without the benefit of a fitting. The only reason I guess, is that when something new comes out, people get too impatient. Get fit from the get-go and save yourself $$ and grief.

Partially true Frank. A lot of players are trying to "buy" a better game. No doubt the best option is a qualified (outdoor) fitting, but not everybody is in an area where there are true fitters available so they try to determine/guess what works best. Qualified fitters just aren't very common outside of established golf communities so the option is maybe a big - box golf store. But I have never been to one where the indoor fitting worked best on course. I've had 3 drivers over the last 8 years and all were fittings at well known golf shops (never again), and through shaft trial and error I was able to dramatically improve my numbers on my own.
My suggestion to Bren is, if you bought it recently, a respectable shop will let you swap the shaft if you think there is another available that works better for you.

Sounds like it was a older, used TS3. He probably will have to just ebay a few used shafts and use the trial and error process. Might be better than what he had before but maybe he can't shell out for a new TSR just yet? Hopefully some day, as we know how much better an accurately fit club performs and would hate to see someone think the Titleist clubs were bad just because they were not properly fit.